Frequently Asked Questions Learn more about direct primary care.
“I already have insurance—why would I pay for this too?”
Totally fair question. Insurance helps cover major events like surgeries or hospital stays, but it wasn’t designed for day-to-day care. DPC fills in those gaps with same-day access, no co-pays, and real conversations with a provider who knows you. Think of it like a gym membership for your health—you’re not replacing your insurance, you’re making it more usable.
“Is this the same thing as concierge medicine?”
Nope, but we get the confusion. Concierge practices usually bill your insurance and charge high annual fees. Direct Primary Care keeps it simple: a flat monthly membership, no insurance billing, and no surprise costs. Same personalized care—just without the luxury price tag.
“Can I really text my provider? Like, actually text them?”
Yep. No phone trees. No waiting days for a call back. If it’s something quick, send us a message. If it needs more time, we’ll get you in—usually the same day. We built our clinic around the kind of access we wish we had as patients.
“How does DPC save me money?”
Between skipped urgent care visits, no co-pays, lower-cost labs, and no surprise bills, many members save money overall—even with insurance. And if you’re on a high-deductible plan or health share, it’s a no-brainer.
“What happens if I need a specialist or end up in the hospital?”
We’ll help coordinate referrals and make sure you have what you need. Your insurance still kicks in for anything outside of primary care, just like normal. We stay in your corner, even when you’re seeing someone else.
“What if I hardly ever go to the doctor?”
That’s actually the perfect time to join. DPC encourages proactive, preventive care. You don’t wait until something’s wrong—you have a provider who’s checking in, helping you stay ahead of issues, and available when something unexpected does come up.
“Can I use my HSA or FSA to pay for DPC?”
Yes! As long as your HSA/FSA allows it.
“Can I cancel if I decide it’s not for me?”
Of course. There’s no long-term contract or commitment. We just ask for 30 days’ notice so we can close the loop on your care. That said, most people stick around once they experience the difference.
Still have questions? Get in touch.
Reach out for a free consultation and a member of our care team will explain everything and answer any questions you have.